How to Delete an X3watch Customer Record

Use case: When an X3watch customer requests their account be deleted/removed from the system.

1. Open X3watch Services at https://www.x3watch.com/users/sign_in

2. Search the customer record using their X3watch username (this will be the email address the customer used to create their account with).

3. When the customer record appears, click the "destroy" option to the right of the entry.

Be sure to confirm this action when prompted on-screen (you will get a pop up window). 

4. In Chargify, ensure the customer account is canceled.