During an investigation, it is very important for an agent to know if the client is using the most current version of the app. You'll see below most recent versions of Ever Accountable per platform:
- Android- Version 13.1.272
- iOS - Version 13.38
- Kindle: 12.14.318
- Windows- Version 5.9.8
- Mac - Version 2.8.14
To check the version of the app running in our client's device, follow the steps below:
STEP 1: Log in to your admin account if needed then search the current primary email address in the Device tab.
STEP 2: Click the ID NICE of the specific device you want to check.
STEP 3: Scroll down the page and look for the Device Information section to see the client app version.