If you found yourself here then you either need to upgrade to the Family Plan or switch back to the Individual Plan. The process isn't that hard and doesn't take long.
Note: The steps will be the same if you are switching from Individual to Family, or the reverse.
Step 1: Log into your account and navigate to the "My Account" page.
Step 2: Click on the "Switch to Family Plan" link at the bottom of the page.
Step 3: Choose whether you want to pay monthly or yearly and confirm your purchase.
Step 4: In the confirmation pop-up window, click "OK" to confirm the plan switch.
And you are done. From here, you can add your users and each user will get an email to sign up for Ever Accountable and download it on their device.